Policy
Accessibility Statement
Our accessibility target for this site and how to report a barrier you encounter.
Template pending legal review
This page is professional draft copy prepared for review. It is not yet a binding legal document. Any statement marked [REQUIRES LEGAL REVIEW] describes a placeholder commitment, such as a time window, fee, warranty scope or governing jurisdiction, that has not been confirmed by counsel. Do not rely on this page as a final statement of our legal terms until that review is complete.
Our target
We aim for this site to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. This is a target we design and build toward, not a certification of full conformance; the specific scope of any formal conformance claim, audit, or timeline for remediation of known issues is [CONFORMANCE SCOPE - REQUIRES LEGAL REVIEW].
Ongoing work
Accessibility is treated as an ongoing effort rather than a one time project. We review new features against the same target as they are built and address barriers as they are identified.
Reporting a barrier
If you encounter an accessibility barrier anywhere on this site, please contact client care with a description of the issue and the page it occurred on. The specific response time commitment for accessibility reports is [RESPONSE TIME COMMITMENT - REQUIRES LEGAL REVIEW].